Privacy Policy

At Motu Patlu Packers and Movers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or submit your details through our forms.

By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information when you interact with our website or services:

• Name and basic personal details

• Phone number and email address

• Pickup and delivery location details

• Move-related information such as date, type of move, and goods details

• Any other information you voluntarily provide through forms or inquiries

We do not collect sensitive personal data unless explicitly required for service fulfillment.

How We Use Your Information

The information collected is used strictly for legitimate business purposes, including:

• Providing packing and moving services

• Contacting you regarding inquiries, quotations, or bookings

• Coordinating pickup and delivery schedules

• Improving our services and customer experience

• Internal record keeping and service analysis

We do not sell, rent, or trade your personal information to third parties.

Data Protection and Security

We take reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access

• Misuse or disclosure

• Loss or alteration

Access to personal data is limited to authorized personnel only and used strictly for service-related purposes.

Sharing of Information

Your information may be shared only in the following cases:

• With internal teams or service partners involved in your move

• When required by law, regulation, or legal process

• To protect our legal rights, property, or safety

Any such sharing is done responsibly and only when necessary.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website performance and user experience

• Analyze website traffic and usage patterns

You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill service requirements

• Meet legal or regulatory obligations

• Resolve disputes or enforce agreements

Once no longer required, the data is securely deleted or anonymized.

Your Privacy Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete data

• Request deletion of your information, subject to legal obligations

Such requests are handled in accordance with applicable laws.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.

Consent

By using our website and submitting your information, you consent to this Privacy Policy and the collection and use of information as described above.